How Technology Is Becoming a Strategic Part of Fintech

How Technology Is Becoming a Strategic Part of Fintech

October 2026/EliteXPress/ – The fintech industry has always been driven by speed, innovation, and the ability to adapt quickly. But as the industry grows, the role of technology is expanding far beyond simply building and maintaining systems.

To better understand how this role is changing, we spoke with Arturs Gothards, Chief Technology Officer (CTO) at WALLETTO, who shared his perspective on technology leadership, automation, sustainable growth, and building stronger technology teams.

Technology Is Becoming Part of Business Strategy

Technology teams used to have a relatively simple role: the business decided what it needed, and IT was responsible for building it.

Today, this approach is changing. Technology is connected to almost every part of a fintech business, which means IT teams need to be involved much earlier in the decision-making process.

“Almost every serious business decision in fintech has a technology dimension,” Arturs explains. “IT shouldn’t only be involved in implementation – it should help shape the decision.”

This is especially important in a regulated financial environment. Even a small change to a product or service can affect security, infrastructure, reporting, daily operations, and external partners.

For WALLETTO, this makes close cooperation between technology and the wider business increasingly important. Technology teams need to understand not only what they are building, but also why it is needed, what risks it may create, and whether the solution will continue to support the business as it grows.

Speed Is About More Than Moving Fast

Speed has always been one of fintech’s biggest advantages. Customers expect new services and improvements quickly, while businesses need to respond to changing market needs.

But moving fast does not simply mean launching something as quickly as possible.

“If we build something in two days and then spend the next two weeks dealing with the consequences, that isn’t speed,” Arturs explains.

For technology teams, real speed comes from building systems and processes that work reliably over time. Clear technology architecture, effective monitoring, standardised processes, and automation can help teams spend less time fixing problems and more time improving products and services.

Automation Is Becoming Essential for Growth

As fintech companies grow, the number of customers, transactions, and daily operations grows with them. But this does not mean that manual work should increase at the same pace.

“If a system can do something reliably, people shouldn’t have to keep doing it manually,” he explains.

Automation helps reduce repetitive tasks, lower the risk of human error, and make everyday operations more predictable. It also allows technology teams to focus their time on more complex tasks and improvements instead of repeating processes that can be handled automatically.

For WALLETTO, automation helps manage growing volumes without adding unnecessary operational complexity. It is not simply about saving time, but about building technology that remains reliable and manageable as the business develops.

Learning From Incidents Builds Stronger Systems

Technology incidents can happen even in well-managed environments. For fintech companies, where systems support financial services and daily operations, the way teams respond to these incidents is just as important as preventing them.

For Artur, the focus should not be on finding someone to blame. Instead, teams need to understand what caused the problem, why existing safeguards did not prevent it, and what can be improved.

“A bad incident isn’t necessarily one that happened. It’s one the organisation learned nothing from,” he explains.

This approach helps turn incidents into an opportunity to improve. A problem may reveal weaknesses in technology architecture, monitoring, internal processes, or communication that were not visible before.

At WALLETTO, learning from incidents is an important part of building more reliable and resilient technology. When lessons lead to real changes in systems and processes, they can help reduce the risk of the same problem happening again.

Strong Technology Teams Need Ownership

Technology is not only about systems and processes. The people behind them also play an important role in how successfully a company can grow and adapt.

For Arturs, strong technology teams are built around people who look beyond their individual tasks and try to understand the bigger picture.

“I’m interested in people who don’t stop at saying, ‘That’s not my job,’” he explains.

This does not mean that everyone should be responsible for everything. Clear responsibilities are still important. But when people notice a risk or see an opportunity to improve something, they should feel confident speaking up and taking ownership of their area.

At WALLETTO, this kind of ownership helps build technology teams that can make decisions independently and contribute to the wider goals of the business.

The Role of Technology Is Evolving

As fintech continues to grow, technology is becoming more closely connected to how businesses make decisions, manage risks, and prepare for the future.

For WALLETTO, this means building technology that can grow with the business while remaining reliable, efficient, and manageable. For Arturs, strong technology leadership is ultimately about creating teams and systems that can make good decisions without everything depending on one person.

About EliteX
EliteX is a global business media and recognition platform dedicated to spotlighting influential leaders, innovators, and changemakers across industries. Through curated editorial editions and feature stories, EliteX celebrates excellence, leadership, and impact that inspire audiences worldwide.

Media Contact:
Press Office
info@theelitex.com
www.theelitex.com