Pioneering Paths: Heidi Bedgar’s Journey in Insurance Leadership

Heidi Bedgar, the Senior Vice President of Product Strategies at FastTrack, stands as a testament to dedication and innovation within the insurance industry. With over three decades of experience, her journey from a Registered Nurse to a distinguished leader showcases resilience, adaptability, and a relentless pursuit of excellence.


Heidi’s professional odyssey commenced in the early 90s when she transitioned from nursing to insurance, initially as a Nurse Consultant supporting Life Claims & Medical Underwriting. Over the years, she honed her expertise in various domains, including Disability product management, clinical leadership, and operational excellence. Her tenure at FastTrack, which began in 2017, saw her playing pivotal roles in client service delivery and strategic product development. Now, as the Senior Vice President of Product Strategies, Heidi leverages her extensive background to spearhead initiatives aimed at enhancing operational efficiency and leveraging cutting-edge technology. We, at EliteX, are honored to introduce Heidi Bedgar as one of the Influential Women Leaders in Insurance, 2024.

FastTrack, headquartered in Bedminster, NJ, embodies innovation and excellence in the insurance claims industry. Founded in 2012, the company’s mission is to revolutionize claim handling through digitization and intelligent automation. With a dedicated team of experts, FastTrack delivers best-in-class solutions to leading Life & Disability Insurance Carriers across North America. Heidi’s inspiration to pursue a career in insurance stems from her desire to balance professional growth with personal priorities. Transitioning from patient care to insurance, she found a fulfilling avenue to apply her skills while accommodating her family needs. Despite initial reservations, Heidi’s journey with MetLife spanning over two decades affirmed her belief in the transformative power of the insurance sector.

“Innovation and perseverance are the cornerstones of shaping the future of insurance.” – Heidi Bedgar

Her leadership ethos, characterized by problem-solving, innovation, and collaboration, underpins her remarkable success. Heidi’s ability to foster diversity and seek varied perspectives has been instrumental in driving organizational growth and fostering a culture of continuous improvement. In an ever-evolving industry landscape, Heidi stays abreast of trends and innovations through a multifaceted approach. While platforms like LinkedIn, podcasts, and TED Talks offer valuable insights, she finds unparalleled value in direct client interactions and networking opportunities at industry conferences. FastTrack’s sponsorship of such events further enhances her engagement with industry dynamics.

Empowering Women Leaders: Insights from Heidi Bedgar

For aspiring women leaders in the insurance field, Heidi Bedgar offers invaluable advice drawn from her own journey of growth and success. She encourages them not to shy away from stepping outside their comfort zones, emphasizing the vast array of opportunities within the insurance sector. Heidi suggests leveraging skills and experiences from different angles, urging aspiring leaders to seek mentorship opportunities. Drawing from her own experiences, she highlights the importance of informal mentorship relationships, which have played a pivotal role in her professional development.

“Aspiring leaders should embrace challenges, for they are opportunities in disguise.” – Heidi Bedgar

Balancing work and personal life commitments has been a journey of trial and error for Heidi. She reflects on the challenges she faced, including missed family events and overwhelming work demands. Over time, Heidi has learned to set boundaries and prioritize family time, recognizing the importance of disconnecting from work obligations. She emphasizes the need for self-care and acknowledges the importance of grace in navigating the complexities of work-life balance. As technology continues to shape the future of insurance, Heidi emphasizes its transformative potential. As a leading Insurtech brand, FastTrack embraces digital automation to enhance processes and improve customer experiences. Heidi believes that organizations unwilling to embrace technological advancements risk becoming obsolete in today’s digital age.

FastTrack’s commitment to customer satisfaction is paramount in its business practices. Heidi underscores the importance of listening to customers, understanding their needs, and delivering tailored solutions. Through collaborative partnerships and innovative technologies, FastTrack strives to build trust and exceed customer expectations.

Heidi Bedgar’s journey exemplifies resilience, vision, and a relentless pursuit of excellence, serving as a beacon of inspiration for aspiring professionals and industry stalwarts alike. Her insights reflect a blend of wisdom, resilience, and forward-thinking leadership, showcasing the power of perseverance and innovation in shaping the future of the insurance industry.

“Success in the insurance industry requires a blend of resilience, vision, and relentless pursuit of excellence.” – Heidi Bedgar